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Privacy Policy

This Data Privacy Policy ("Policy") outlines how ngog.net ("NGoG," "we," or "us") collects, processes, and protects the personal data of users ("you" or "user") of our website and webservice (collectively referred to as the "Service"). This Policy also explains your rights and choices regarding your personal data and is designed to be compliant with the General Data Protection Regulation (GDPR) of the European Union, also known as the Datenschutz-Grundverordnung (DSGVO) in Germany

Serverlog Files

Unless otherwise stated below, the provision of your personal data is neither legally nor contractually required, nor necessary for the conclusion of a contract. You are not obligated to provide the data. Non-provision of the data will have no consequences. This applies only as long as no different indication is made in the subsequent processing operations.

Personal data' refers to any information relating to an identified or identifiable natural person.

You can visit our websites without providing any personal information.
Each time you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in protocol data (so-called server log files). These stored data include, for example, the name of the accessed page, date and time of access, IP address, transmitted data volume, and the requesting provider. Processing is carried out based on Art. 6(1)(f) GDPR due to our predominant legitimate interest in ensuring the trouble-free operation of our website and improving our offering.


How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails regarding your order or other products and services.
  • To provide you with updates, special offers and discounts for our goods and services as well as general company information regarding your account.
  • To prevent fraudulent purchases e.g. Comparing your address with your credit card provider.


Cloudflare

All traffic is routed through Cloudflare, whose service we use for web performance and security. You can view Cloudflare's privacy policy here.


How do we protect visitor information?

We do not use vulnerability scanning and/or scanning to PCI standards.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

For your convenience we may store your credit card information kept for more than 60 days in order to expedite future orders, and to automate the billing process.


Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders .


How long is data kept for?

Any data collected from you by us is kept until it is requested to be deleted, or is no longer required to prevent fraud.

If you have any questions or concerns about this Policy or your personal data, please contact us at privacy@ngog.net
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Once payment is completed, the amount you have selected will be credited to your account balance, enabling you to renew your services or place new orders.

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